CTHRA’s New President Reflects on
Executive Vice President (EVP) of HR for Scripps Networks
Interactive (SNI) and CTHRA’s President
year the good folks at Miriam-Webster release a list of
the most frequently looked-up words on its website, reflecting
an interesting view of the public zeitgeist of the preceding
twelve months. One word on the 2012 list stood out
for me: “professionalism.” The dictionary
defines professionalism as “the conduct,
aims, or qualities that characterize or mark a profession
or a professional
person.” We can’t fault the lexicographers
for this weak definition because professionalism isn’t
one thing. It’s a shifting combination of ever-evolving
elements. Trying to tightly define it may best be
left to the words of the late U.S. Supreme Court Justice
Potter Stewart: “I know it when I see it.”
all know it when we see it. We strive to create
the best workplace atmosphere, the strongest core values,
the most competitive benefits and the most engaged workforce
of employees — all to attract the most promising
talent, equip and empower them to perform to the best
of their capabilities and foster in them the professionalism
that propels our businesses forward.
the lines between our personal and professional selves
continue to blur, so too do some of the traditional markers
of professionalism. For instance, for many years,
taking all of one’s vacation time was viewed as
a sign of disengagement or weakness. Now it often
indicates an innovative, entrepreneurial mind refueling
and taking time to consider things from new angles and
through new experiences.
other words, it has become more difficult to know professionalism
“when you see it.” Just as a professional
needs a cadre of skills and attributes to acquire professionalism,
so too the HR professional needs a full toolbox to identify
and cultivate today’s professionalism.
why CTHRA is so important. It is our aim to help
members navigate the complex and changing landscape that
is professionalism in 2013. I’m excited about
our many new members, and our talented new board members,
who all bring with them new ideas and new opportunities
for exploring the best ways to harness the opportunities
to be found in these transformative times.
truly believe that the role of HR is one of both guide
and facilitator, helping our business leaders to compose
the winning strategies that discover, attract and retain
top talent. To aid each of us in this mission, we
must work together to ensure that the cable industry is
an industry of choice for gifted professionals.
is a role we need to constantly play better. It’s
about continually upping our game, it’s about being
open to new ways of doing and seeing things, it’s
about redefining what it means to be in HR. Back to professionalism,
it’s about that gut feeling that says, “This
that end, I’d like to close by highlighting a new
initiative that CTHRA will support along with NCTA and
the US Chamber of Commerce. This year we are co-hosting
an industry job fair for military veterans at The Cable
Show 2013 in Washington, D.C. The Hiring
Our Heroes job fair is a bold venture into a growing
segment of talent and will allow you access to hire these
accomplished men and women.
should also note the 2013 CTHRA Symposium will be hosted
by Discovery Communications on May 2 in Silver Spring,
Maryland. I hope to see you there and engage with
you in what promises to be a dynamic opportunity to share
ideas and knowledge.
know many of us pay dues and add our names to the membership
rosters of several professional and personal organizations.
In this new year, I challenge you to really tap into all
that CTHRA offers. I’d love to hear your suggestions
on ways that CTHRA can enhance your professional development
as well as support your business. Here’s to a successful
Management at Harvard Business School
Q&A with John
Lansing, President of Scripps Networks Interactive and
Vice Chairman of the CTAM Educational Foundation’s
Board of Directors
Cable Executive Management Program at Harvard Business
School provides an intensive week of thinking and learning
focused on business strategy, marketing and management
principles that prepares cable industry leaders for the
next generation of challenges. Recently, CTHRA’s
Executive Director, Pamela Williams, CAE, posed some questions
to John to get his insight on the innovative program.
is the purpose of the Cable Executive Management Program
at Harvard Business School?
John: Cable Executive
Management is a world class management development experience
for high potential cable and media executives in an elite
business school environment. And simply put, the program
is for the cable industry’s brightest rising stars.
Affectionately known by alumni as CTAM
U., Cable Executive Management at Harvard Business School
is supported by the CTAM Educational Foundation. Participants
study with top Harvard Business School professors in a
week-long curriculum built on the famous HBS case-study
method. The Cable Executive Management program is a unique
opportunity for cable’s finest, from among all industry
disciplines, to interact with executives who may be known
only as distant figures on convention stages or a headshots
in trade publications.
Contrary to industry perception, Cable
Executive Management is not just for cable marketers and
that’s something the CTAM Educational Foundation
Board of Directors is working to change. With an eye on
current industry dynamics, the Foundation has expanded
the scope of the program in recent years, attracting high-potential
executives from a wider cross-section of disciplines.
should the companies send?
John: Companies should
send their best and brightest employees from finance,
operations, engineering, programming, product development,
communications, HR and legal disciplines, as well as marketing.
Aspiring Cable Executive Management attendees and cable
human resource professionals can learn more about the
program at www.ctam.com.
does an attendee walk away with?
John: This is a stimulating,
demanding program that challenges conventional thinking
and invigorates careers. Attendees benefit from an intensive
week of learning focused on business strategy, management
and marketing principles to ready them for the next generation
of challenges. It’s been called a “mini MBA
on steroids” and a “boot camp for problem
But more importantly, I recommend seeking
out alumni to ask how the program has changed their careers
for the better. I’ll bet your company has at least
one alum. You’re likely to hear that Cable Executive
Management is an unparalleled opportunity to stretch your
mind, while empowering you to contribute new and bold
ideas to your organization.
do you support this program? What have Scripps executives
gotten out of it?
John: The program steadfastly
exceeds expectations of both the participants and the
Educational Foundation Corporate Patron companies, with
demand annually outstripping availability. Last year all
seats were filled by February, with 83 senior executives
from 38 cable, content and technology companies. In addition,
the program welcomed its 1,000th student in 2012.
At Scripps, we have witnessed the impact
of the program among our employees, who return with a
larger view of our industry, important new business relationships,
and unbridled enthusiasm to apply the lessons they learned.
As a proud member of the 2004 class, I can personally
attest to the power of the Cable Executive Management
Program at Harvard Business School.
Compensation Surveys Find Cable Paychecks Outpaced U.S.
Averages in 2012
In spite of the sluggish
economy, in 2012 cable industry employees saw their salaries
increase for the second year in a row. Results from CTHRA’s
Annual Compensation Surveys revealed that base salaries
in our industry once again outpaced gains in the broader
U.S. employment population, with programmers seeing their
largest increases in four years. Technology and marketing
jobs at multiple system operators (MSOs) and managerial
positions at programmers earned the highest salary increases
in 2012. Short-term and long-term incentives continued
to be popular planks in compensation platforms, with most
MSOs and programmers offering incentives. [view
all of the survey highlights]
to Co-Host Hiring Our Heroes
Job Fair at The Cable Show
an effort to educate skilled military veterans about the
U.S. cable industry and connect them with companies that
are seeking workers, dozens of companies will be participating
in a job fair for U.S. Veterans, Guardsmen and Reservists
hosted June 11 during The Cable Show at the Walter
E. Washington Convention Center in Washington, D.C. The
Hiring Our Heroes job fair will be conducted
by the U.S. Chamber of Commerce in conjunction with CTHRA,
NCTA and other local and industry partners.
Hiring Our Heroes
is a nationwide initiative of the U.S. Chamber of Commerce's
National Chamber Foundation to help veterans and military
spouses find meaningful employment. Since March 2011,
Hiring Our Heroes has hosted more than 390 hiring
fairs in all 50 states, Puerto Rico, and Washington, D.C.;
more than 14,100 veterans have been placed in jobs.
invitation only, qualified cable operators and programmers
as well as technology and software companies (NCTA and
CTHRA members and companies exhibiting at The Cable
Show 2013) will conduct on-site interviews and testing
for jobs across the nation.
Registered job seekers will receive
complimentary access to The Cable Show’s
exhibit floor and have the opportunity to attend career
guidance sessions aimed at improving important job applicant
skills such as resume writing and interviewing.
Later this month, CTHRA will send qualified
employers an invitation via e-mail to participate in the
Hiring Our Heroes job fair. For more information,
please contact [email protected].
Our 2013 Board of Directors
to welcome CTHRA’s 2013 leadership, which includes
new officers and two new board members! Christopher R.
Powell, Executive Vice President of HR for Scripps Networks
Interactive (SNI), has taken the helm as President. He
has served on CTHRA’s board since January 2010 and
received CTHRA’s Excellence in HR Award in 2012
for his transformative leadership during SNI’s spin-off
from E.W. Scripps and subsequent growth on its route to
becoming a $2 billion business. According to Pamela Williams,
CAE, CTHRA’s Executive Director, “Chris brings
a wealth of HR experience to the role of president. He
recognizes the importance of aligning HR initiatives to
support a company’s business, and that will translate
into his vision for CTHRA.”
Joining Powell on CTHRA’s
executive committee are these newly elected officers who
will serve two-year terms: Vice President/President-Elect
Sheryl Anderson, Executive Vice President
of HR and Administration for Starz Entertainment; Secretary
Abby Pfeiffer, Senior Vice President
(SVP) of HR for Charter Communications; and Treasurer
Janice Turner, SVP of HR for WOW! Internet,
Cable and Phone. In addition, William Strahan,
Executive Vice President of HR for Comcast Cable, was
appointed as at-large member of the Executive Committee.
In addition to its new
slate of officers, CTHRA has several new board members:
Seth Feit, Regional Vice President of
HR for Time Warner Cable–East Region; Scott
Murphy, SVP of HR for Turner Broadcasting Systems
Inc.; Rhonda Taylor, Executive Vice President
and Chief People Officer for Cox Communications; and Tom
Tooker, Vice President of HR for A+E Networks.
This quartette joins CTHRA’s continuing board members
from 2012: Pamela Hagan, Corporate Vice
President of HR for Bright House Networks; Eric
Hawkins, SVP of HR for Discovery Communications;
Catherine Houser, Executive Vice President
of HR for Viacom Media Networks; Lisa Kaye,
President and CEO of greenlightjobs; Joanne O’Brien,
SVP of HR for NBCUniversal News Group; and Paul
Richardson, SVP of HR for ESPN Inc. and Chief
Diversity Officer for The Walt Disney Company.
2013 Symposium Set for May 2
This year’s Symposium, with a
theme of “The Power of Perspective,” will
take place on Thursday, May 2 at Discovery Communications
headquarters in Silver Spring, Maryland. As always, you
will be treated to a full day of dynamic speakers, interactive
sessions on the hottest topics in cable and the chance
to network with your peers and some of the biggest names
in our business. Save the date and stay tuned for all
of the details!
Sought for 2013 Human Capital Metrics Survey
Wouldn’t it be
nice to have industry-specific benchmarks for turnover,
cost per hire, salary increases, promotions and other
crucial HR data? You can! All you need to do is enroll
to participate in CTHRA’s 2013 Human Capital Metrics
Survey conducted by Pearl Meyer & Partners. It provides
the most comprehensive information of its kind for the
cable and telecommunications industry, including headcount
information for key functional areas including customer
service, sales and marketing, field service and information
technology. What’s more, the survey collects data
regarding the HR department to assess staffing and productivity
by discipline, such as compensation, benefits and generalist.
The cost to participate in CTHRA’s Human Capital
Metrics Survey is $3,000. Data collection has begun and
closes on March 18, 2013. Survey results will be released
May 15. For more information, or to enroll to participate,
please visit http://www.cthra.com/surveys.
for Nominations for CTHRA’s Excellence in HR Awards
It’s that time
again! Time to nominate one of your colleagues—or
a team of them—for a coveted Excellence in HR Award.
CTHRA is currently seeking nominations for the Aspiring
Leader, Team Innovator of the Year, and Leadership Excellence
awards. All award nominations must be received by March
8. Detailed award criteria and nomination forms are available
of Applause for Members' Achievements
Scripps Networks Interactive
company of HGTV, Food Network, Travel Channel, DIY Network,
Cooking Channel and GAC—has promoted four of its
talented HR Business Partners to Vice President, Human
Resources. Hats off to Laura Schmidt
and Sharon White in SNI’s New York
offices, Alaka Williams in the Chevy
Chase (DC-area) office and Cheryl Middleton Jones
in SNI’s Knoxville headquarters!
Hearty congrats to Time Warner
Cable, which has just made The Human Rights Campaign’s
2013 Corporate Equality Index as one of the country’s
“Best Places To Work” for LGBT people.
DeRetta Cole is a member
on the move! She advanced to Vice President, HR, Technology
and Operations at Turner Broadcasting System. She was
director of HR. Congratulations, DeRetta!
Alan Lui was named Senior Vice President, HR centers
of expertise at Time Warner Cable. He was Group Vice President
of Video Strategy. Congrats to Alan on the promotion!
Welcomes Our Newest Members
Carl Bernadotte, CNBC -
Mindy M. Busler, Bright House Networks
Andrea Darweesh, The Weather Channel
Mary C. Hutchinson, Turner Broadcasting Systems
Megan S. Kaplan, Time Warner
Frank Livoti, Cablevision Systems Corporations
Jade A. Martinez, A+E Networks
Steve Milovich, Disney ABC Television Group