Hurricane Sandy: A Super Response to a Superstorm
CTHRA members share stories of how their companies helped their employees and their communities cope with the storm and its lingering aftereffects.

New Leader Integration: Q&A with Symposium Keynote Speaker Michael Burroughs
Sheryl Anderson, CTHRA Vice President and Executive Vice President, Human Resources and Administration, Starz Entertainment, speaks with the author and veteran executive recruiter and coach about helping new leaders succeed.


SmashFly Technologies COO and Gabriel Institute CEO to Lead Concurrent Sessions at May 2 Symposium

Hire Our Heroes! CTHRA Co-Hosts U.S. Veterans Job Fair

Member Achievements and Our Newest Members

Hurricane Sandy: A Super Response to a Superstorm
By Pamela Williams, CAE, Executive Director of the Cable and Telecommunications Human Resources Association (CTHRA)

After Superstorm Sandy made landfall in southern New Jersey last October, she swept up the East Coast in a rampage so intense that, months later, thousands of families remain in temporary housing, and many more have homes but no heat. New York City and the surrounding areas were especially hard hit. Throughout the storm-battered region, cable companies sprang into action to help their employees and communities cope with the damage—and the stress it generated. Recently, I asked three of my colleagues to tell us how their employers rose to the challenge, both during and after the storm.

The Show Must Go On
As the storm bore down on Time Warner Cable’s Media Division NY1 broadcasting studio on 15th Street, the journalists on duty had a single intention: cover the story. And cover it they did—around the clock for weeks—despite the fact that, power knocked out, they worked mostly in the dark and took the stairs to and from their offices on the 6th floor. Read more.

New Leader Integration: Q&A with Symposium Keynote Speaker Michael Burroughs

Michael K. Burroughs, author of the book Before Onboarding: How to Integrate New Leaders for Quick and Sustained Results, has been recruiting, integrating, developing and coaching senior leaders for more than two decades. He has served as a managing director and executive recruiter with one of the top-ranked global search firms and is a former organization development executive with three Fortune 500 companies. Recently, Sheryl Anderson, CTHRA Vice President and Executive Vice President, Human Resources and Administration for Starz Entertainment, sat down with Michael to discuss his insights on helping new leaders succeed.

Sheryl: You are a thought leader in the emerging field of new leader integration. How did you become interested in this subject?

I first witnessed a model to integrate new leaders when I was an active duty Army officer. The idea resonated with me, but the methodology used had much room for improvement. I vowed to myself that if I were ever in a position to design and implement a better process, I would do so. That opportunity did not present itself until many years later. At the time I was the organization development executive for a multidivisional company. Several of our new leaders, both hired and promoted, were failing. For those who were surviving and thriving, it still took them way too long to get up to speed. I designed, implemented and refined a new leader integration process that had the right impact on the organization. Many people later suggested that I share this integration process with others, and their encouragement prompted me to write my book, Before Onboarding: How to Integrate New Leaders for Quick and Sustained Results. I now advise organizations on how to design and implement their own new leader integration programs, and even to blend this process with executive recruiting projects. Read more.

SmashFly Technologies COO and Gabriel Institute CEO Among CTHRA Symposium Speakers

Mary Grace Hennessy

Jennifer Tracy

CTHRA’s Symposium Program Committee has developed an A list of speakers and topics for the May 2 event. Success in Sight: Innovations that Can Amp Up Your Recruiting Results, is one of six concurrent sessions that you can attend to customize your Symposium experience. The recruiting session led by Mary Grade Hennessey, COO of Smashfly Technologies, and Jennifer Tracy, Senior Director of Talent Acquisitions at Bright House Networks, will uncover how to leverage social media and employment branding as well as scalable candidate engagement strategies that will help your company keep its eyes open for qualified talent at all times. The speakers will also discuss technologies that make it easier than ever to proactively identify potential candidates from both active and passive sources, track your efforts and measure results.

Janice Presser, Ph.D.

Marci Schnapp

Wouldn’t it be great if you could organize the way people interact and work together? Teamability™ is a technology that objectively measures a person's ability to work in a positive, constructive manner with others to solve problems, overcome obstacles and achieve common goals. In a dynamic session titled Looking Forward: Teaming Technology and the Future of Work, Dr. Janice Presser, CEO of The Gabriel Institute, and Marci Schnapp, Managing Partner and Founder of TeamQuest Systems Inc. will share how you can optimize collaboration, save time and improve productivity by using predictive metrics and a role-based approach to teaming.

Additional concurrent sessions are Internal Investigations Do’s and Don’ts: Perspectives from the Trenches and Courtroom, A Closer Look: How Human Capital Metrics Can Define a Culture; Did You See the Numbers? Workforce Analytics in Media and Technology; Looking Forward: Teaming Technology and the Future of Work; and Insiders’ View on Employee Engagement. For a detailed description of each, please visit

Additional Concurrent Session Speakers

Hire Our Heroes! CTHRA Co-Hosts U.S. Veterans Job Fair

They’ve laid their lives on the line for us. Now they can give your company the kind of cutting-edge skills and dedication it can find from few other sources. For the first time, CTHRA is partnering with NCTA and the U.S. Chamber of Commerce in a cable industry job fair for our country’s military veterans. The event, part of the Chamber’s Hiring Our Heroes program, will take place during The Cable Show in Washington, D.C. on June 11, and CTHRA members are invited to participate. For full details see

A Round of Applause

Hearty congrats to Comcast-NBCU, which met its Hiring Our Heroes goal two years ahead of schedule! As part of a US Chamber of Commerce program to employ military veterans, the company had pledged to add 1,000 vets to its ranks within three years. But it’s added that number of our nation’s heroes to its ranks this year alone and plans to hire another 1,000 more by 2015.

Hats off to A+E Networks, the 2013 winner of the T. Howard Foundation’s Corporate Leadership Award, given each year for outstanding leadership in the area of diversity.

CTHRA Welcomes Our Newest Members
Since our last issue went to press (so to speak) nearly 150 new members have joined CTHRA.

CTHRA MEMBER SAVINGS: Cynopsis Media Job Postings
A cost-saving opportunity from one of CTHRA’s Media Partners

Have you placed your job opening ad with Cynopsis Media yet? Get the greatest return with the best candidates in the entertainment/sports/digital industries! CTHRA members receive a 10% discount (exclusive to new companies only) with a coupon code: classifiedten. This offer expires April 19, 2013. Please contact [email protected].