2017 Cable & Telecommunications Employee Benefits Survey

This new offering by CTHRA will provide relevant benchmarks for market trends in benefits and other workforce issues in the cable and telecommunications industry. The survey will be conducted by PwC Saratoga, a global leader in workforce measurement. The data will be released in aggregates to maintain the confidentiality of each participating organization.

The Employee Benefits Survey will have two components:

  • A deep dive into the landscape of employee benefits offerings across various areas.

•Defined Benefit (Pension)
•Defined Contribution
•Life Insurance
•Flexible Spending

•Educational Assistance
•Paid Leave
•Short Term Disability
•Long Term Disability
•Non-Traditional Benefits

  • A metrics survey which will focus on benchmarking approximately 17 HR/people related metrics such as retention, productivity, staffing/hiring, and HR costs/structure.

CTHRA’s Employee Benefits Survey is a packaged solution containing both components, however, the results will be released as two distinct surveys. We ask that all survey participants complete both survey components. For more information, download the survey brochure

All Employee Benefits Survey participants will receive:

  • PwC Saratoga’s proprietary web-based data collection and reporting tools
  • Standardized instructions for each data element that allows for "apples to apples" benchmarking,
  • A customized report containing your organization’s results compared to CTHRA participating company benchmarks for both the Employee Benefits Survey. Please note that data is released in aggregates to maintain the confidentiality of each participating organization.
  • “All Industry” benchmark data from Saratoga’s national database for HR/workforce metrics captured in the CTHRA Metrics Survey and  
  • An Executive Summary based on the results and trends for the sector (based on participating organizations).



Data Collection*

December 01, 2016 - February 10, 2017

PwC Data Cleaning & Verification

February 20, 2017 – March 3, 2017

Results Released

March 31, 2017






If you missed the data collection period, please contact PwC:

Kristina Dunphy   Kristina.dunphy@pwc.com
Shebani Patel  shebani.patel@pwc.com

To enroll to participate in CTHRA’s Employee Benefits Survey, click here to register online and enter in the code for option you’d like to receive






CTHRA's Employee Benefits Survey




CTHRA's Employee Benefits Survey  and full PwC Saratoga Membership
Provides access to PwC Saratoga’s broad-based national benchmark database of over 300 human capital and HR metrics. The database contains benchmark data across 12 industry sections.




Either of the above options plus customized  written summary OR a virtual presentation of the results for your organization.


Click here to inquire about details










Data Submission

All data is submitted online.

The data elements for the metrics portion of the survey should reflect 2016 calendar year. You will need to spend December prepping the various inputs and then finalize the survey submission in January/February 2017.

On December 1, 2016 you will receive an e-mail from PwC with a customized site login the log in information and instructions for the data entry process. If you register after December, you will receive your information upon registration.  You can complete the surveys at your own pace, but both must be submitted by the February 10, 2017 deadline. Data must be submitted by your organization in order to access the benchmark results when they are released.

You are not required to submit data for all questions, however, we ask that you respond to at least 75% of the items in the survey.

PwC will be available to answer any of your questions and assist you with the data submissions.

For registration questions, please contact:

Kristina Dunphy   Kristina.dunphy@pwc.com
Shebani Patel  shebani.patel@pwc.com

For technical questions regarding data submission, please contact

PwC Saratoga Benchmarking        pwcsaratogabenchmarking@us.pwc.com

 Annual Compensation Surveys

Since 2002, CTHRA's Annual Compensation Surveys have provided the cable and satellite industry with timely, industry-specific compensation benchmarks and analysis. In 2016, 59 participants (14 MSOs and 45 programmers) participated in the surveys. Participants represented the majority of the industry's employers, including eight of the nine largest MSO's, one satellite delivery company, the top national cable networks, broadcast networks and new digital content providers. The survey results are industry-specific, providing an in-depth analysis of pay practices for more than 150,000 incumbents, including both exempt and nonexempt positions ranging from technicians to top executives.

The Croner Company, a leading compensation consulting firm specializing in compensation plan design, compensation surveys and organizational design, develops the surveys and collects and analyzes the data, separating results into two participant categories: MSOs (cable and satellite) and programmers (cable programmers, broadcast networks, digital and other media companies). Given the highly confidential survey data, the results from any given company cannot be seen. Only summary information pertaining to all participants is available. This reporting approach complies with Federal Trade Commission (FTC) regulation and encourages participation without fear of exposing proprietary information to the public.

For additional information or to participate in this survey, contact Laurie Krashanoff of The Croner Company, at laurie@croner.biz or 415.485.5521. 

Highlights from CTHRA's 2016 Surveys

MSO Compensation Survey Overview

Programmer Compensation Survey Overview

Cablefax Special Report: A Deeper Look at CTHRA's 2015 Compensation Survey